job shadow different departments of the hospital

On May 2, 2012 we had 15 8th grade students come and shadow different departments of the hospital. We were very glad that they chose to find out about all the different things that we do here at LaSalle General! We hope that each student learned alot and enjoyed themselves!!

These students followed in the following departments:

Ultrasound/X-Ray: Harley Lisenby and Destinee Mannon

Nursing Services: Sierra Smith, Johneshia Fair,  Jalisca Day, and Macy Moss

Information Technology: Jessey Mason who worked together with Centrylink on a project that day who were: James Mason, Todd Norris,(both with Centrylink) and their job shadower Sam Engles

Speech, Occupational, and Physical Therapy:  Katie Drewett, Tami Jo Ray

Diagnostics: Kourtney Bacle

Dr. Gallaspy: Jacob Peters

Purchasing: Bethsadia Suarez

Pediatrics: LeAndra Brown

 Job Shadowers 2012

Nurses: Advocating, Leading, Caring.

Nursing……….often described as an art and a science, nursing is a profession that embraces dedicated people with varied interests, strengths and passions because of the many opportunities the profession offers. As nurses, you work in emergency rooms, home health settings, hospitals, and clinics to name a few. You have many roles – from staff nurse to educator to nurse practitioner and nurse researcher – and serve all of them with passion for the profession and with a strong commitment to patient safety.

Every year, National Nurses Week focuses attention on the diverse ways America’s 3.1 million registered nurses work to save lives and to improve the health of millions of individuals. Nurses Association’s 2012 theme:

 ”Nurses: Advocating, Leading, Caring.”

Annually, National Nurses Week begins on May 6, marked as RN Recognition Day, and ends on May 12, the birthday of Florence Nightingale, founder of nursing as a modern profession.  The purpose of the week-long celebration is to raise awareness of the value of nursing and help educate the public about the role nurses play in meeting the health care needs of our community.

In honor of the dedication, commitment, and tireless effort our nurses provide to our patients health and safety, we at LaSalle General Hospital, would like to  say THANK YOU and recognize our nurses for the quality work they provide seven days a week, 365 days a year.

Occupational Therapy is the allied health profession

The Month of April we recognized our Occupational Therapy Department!

Occupational Therapy is the allied health profession that focuses on maximizing a person’s ability to participate in life independently. People who can benefit from occupational therapy can range from the tiniest newborns to senior citizens, and all the ages in between. The goal of an occupational therapist is  to enable those who are temporarily or permanently disabled to be as independent as possible in the areas of work, home, self-care, and leisure skills while recovering from or adapting to their disability. Occupational therapy is provided in a number of different settings which include: schools, hospitals, rehabilitation centers, skilled nursing and assisted living facilities, and mental health clinics. LGH offers outpatient, home health, inpatient, and nursing home care. If you or a loved one has a health problem or injury that prevents you from learning, working, dressing, eating, or just doing the things you want to do, Occupational therapy can help!

Here is your OT Department:

Brittney Windham-COTA, Stephanie Paul-COTA, Julie Bird-LOTR 

THANK YOU!!!!

LGH appreciates all the hard work that you do!

We have a wonderful therapy department that includes Occupational, Physical, and Speech therapies. Speech and Physical Therapy showed their support to the OT Team by making t-shirts. Here are a few pics!!!

Speech and Physical Therapy supporting the OT Department!

Administrative Professionals Day recognizes and celebrates the work of secretaries

A little bit about this day……

Administrative Professionals Day recognizes and celebrates the work of secretaries, administrative assistants, and other office professionals for their growing and diverse contributions to the workplace.

Administrative Professionals Week was originally organized as “National Secretaries Week” by the International Association of Administrative Professionals (IAAP) and a consortium of office product manufacturers in 1952. Mary Barrett, president of the National Secretaries Association (now called the International Association of Administrative Professionals) and C. King Woodbridge, president of Dictaphone Corporation, were serving on a council charged with addressing a national shortage of skilled office workers that existed at the time. Together with Harry Klemfuss, public relations account executive at Young & Rubicam, they originated the idea for a secretaries week campaign.

U.S. Secretary of Commerce Charles Sawyer proclaimed the first National Secretaries Week held June 1-7, 1952, with Wednesday, June 4th designated National Secretaries Day.

In 1955, the National Secretaries Association changed the date of National Secretaries Week to the last full week of April, with Wednesday of that week being designated National Secretaries Day. The name was changed to Professional Secretaries Week in 1981 when the National Secretaries Association became Professional Secretaries International (PSI).

In 1998, PSI changed its name to the International Association of Administrative Professionals (IAAP), to further reflect the expanding role of office staff. In the year 2000, the IAAP – official sponsor of the event – announced that the name would change from “Professional Secretaries Day” to “Administrative Professionals Day.” The name change was made to keep in step with the changing job titles and expanding responsibilities of today’s administrative workforce. IAAP continues to believe in the importance of this event in calling business attention to the increasing value and contributions of administrative professionals in today’s workplace.

 We at LaSalle General Hospital would like to thank our Administrative Professionals/Secretaries that make this hospital run smoothly day to day!

raffles

We would like to say THANK YOU to all of you that supported these raffles!!! Here are a list of the raffle winners!!!!

CONGRATS TO:

• Shelia Martin-1^st 
• Phyllis Bryan- 2nd
• Christina Pennington-3^rd
• Lana Francis- 4th 

These were the winners of the Business Office Easter Basket Raffle!!!

Winner of the Summer Fun Ice Chest Raffle by Admitting 

• Alicia Williams  

Winner of the Fleur De Lis Painting Sponsored by LGH Lab was:

• Lana Francis!!!!

Winner of the Garden Raffle sponsored by the
purchasing and Ambulance Departments!

• Mr. Guy Nichols

LaSalle Home Health Raffle Winners:

• Kirby Jones won the Car Care Basket
• Larry Wayne Hopkins won the Movie Basket 

The LaSalle Nursing Home also raffled off baskets to raise money for Relay For Life! Here are the winners!

• Easter Basket: Joyce Posey
• Chi Hair Basket:  Lana Francis
• Date Night Basket: Rachel Stevens
• Spa Basket: Amber Steen
• Cooking Basket: Phyllis Bryan

JENNY DECKER, RN!

Congratulations to JENNY DECKER, RN!! Jenny is LGH’s March 2012 Employee of the Month! Jenny is an RN for LaSalle Home Health and has been employed with us for 11 years.

Medicare Value Based Purchasing Program

Medicare Value Based Purchasing Program
And
Patient Experience of Care

As healthcare costs continue rising the Federal Government has decided to change the way Medicare reimburses hospitals from a system of activity to pay for performance in a system called Value-Based Purchasing. This means that hospitals that do well versus specific benchmarks will be rewarded and hospitals that perform poorly will be penalized.  Pay-For- Performance (P4P) and Patient Experience of Care are also terms that will permeate the industry as random surveys of patients are performed about how they view their recent experience in the hospital.  Every hospital will focus on the clinical aspects of the benchmarks used because that’s their primary business. But those hospitals that work to distinguish themselves in the Patient Experience of Care will set themselves apart from their competitors based on the way they educate and “treat” their patients. Think customer service not treatment of care.

There are two areas that Medicare and CMS will benchmark:

• How closely hospitals follow best practices and meet or exceed specific clinical benchmarks

• How well hospitals enhance the patient’s experience of care

• The Patient Experience of Care survey will include feedback from patients on these areas:

• How well nurses communicate with patients

• How well doctors communicate with patients

• How responsive hospital staff is to patients’ needs

• How well caregivers managed patients’ pain

• How well caregivers explain patients’ medications to them

• How clean and quiet was the hospital  

• How well caregivers explained the steps patients and families need to take to care of themselves outside of the hospital (i.e., discharge instructions)

• The survey also asks patients to give an overall satisfaction rating to their hospital stay.

Recent research says that:

•          Patients understand only about 50% of what their doctors discuss with them.

•          60% of patients do not understand the information they are given about an upcoming treatment or procedure.

•          In a related study, patients forgot 80% of what they were told and 50% of the remembered data was recalled incorrectly

•          On top of this 14% of inpatients will be re-admitted within one month and up to 49% within one year.

•          75% of these re-admissions could be prevented through supplemental patient education.

LaSalle General Hospital recognizes the importance of bridging the gap between clinical care and the entire satisfaction of our patients.  LGH recently expanded the role of one of our own, Erin Masters, into the role of Marketing / Patient Advocate.  In addition to efforts to highlight all service lines of LGH to the community and referring providers, Erin will be making regular visits to our patients while they are in the hospital.  She will be the liaison for the patients and provide feedback to the clinical and administrative staff regarding patient concerns during their hospital stay.

Erin has been an employee of LaSalle General Hospital for 2 years, she started out as Dr. Gallaspy’s Office Manager then as our Wellness Center Office Manager.  Erin has learned a lot about our hospital in the last year through assisting with coordinating marketing and public relations.  She is a graduate of University of Louisiana at Monroe with a Bachelor’s Degree in Business Administration & Marketing.  Please feel free to send any feedback or comments regarding the improvement of patient satisfaction to Erin at emasters@lgh-jena.org.